The Certificate IV in Business is delivered within six months or as part of the Diploma of Business over 12 months.

Build on previously learned skills or your existing business experience with this course. You will learn essential business skills such as developing text documents and spreadsheets, maintaining financial records and creating presentations. You will also learn how to organise meetings, coordinate business resources and deliver customer service and various business-related subjects.




National Code BSB40215
Study Areas Business
Study Level Certificate IV
Study Type Local
Study Mode

FT - 6 months
PT - 1 to 2 years,

Course Type Victorian TAFE Course
Campuses Box Hill Campus​​

Tuition Fee Type Estimated Fee
Gov. Subsidised - Standard $1564.00
Gov. Subsidised - Concession $313.00
Full Fee $3684.00
Service Fees Estimated Annual Fees
Service & Amenities* $145
Diagnostic Tests & Support** $60
Annual Material Fees $132.50


* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

The student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2017. For more information please contact our Course Advisors on 1300 BOX HILL.

  • Government Subsidised Place
  • Payment Plan

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

February.


Full time – 6 months
Part time - 1 to 2 years

Box Hill

You must have completed Year 12 (VCE) or equivalent or be mature age.

Pre-Training Review

To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

After successful completion, you will have many options for further study, including:

  • Relevant Diploma then Advanced Diploma qualification.
  • Relevant Higher Education business qualification.

VTAC and direct entry.



Recognition of Prior Learning is available.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4.

After completion, you may wish to apply for employment opportunities as an administrator or project officer. Relevant job titles include: 

  • administrative officer,
  • marketing or sales assistant,
  • project officer.

Code

Title

Hours

BSBADM409 COORDINATE BUSINESS RESOURCES 30

BSBCMM401 MAKE A PRESENTATION 30

BSBCUS402 ADDRESS CUSTOMER NEEDS 50

BSBCUS501 MANAGE QUALITY CUSTOMER SERVICE 40

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBITU401 DESIGN AND DEVELOP COMPLEX TEXT DOCUMENTS 100

BSBMKG413 PROMOTE PRODUCTS AND SERVICES 40

BSBMKG414 UNDERTAKE MARKETING ACTIVITIES 50

BSBRES401 ANALYSE AND PRESENT RESEARCH INFORMATION 40

BSBSMB402 PLAN SMALL BUSINESS FINANCE 50

BSBWHS401 IMPLEMENT AND MONITOR WHS POLICIES, PROCEDURES AND PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS 50

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

BSBWRT301 WRITE SIMPLE DOCUMENTS 30

BSBWRT401 WRITE COMPLEX DOCUMENTS 50