Coronavirus

COVID-19 2020

Box Hill Institute is closely monitoring the situation around coronavirus (COVID-19) and we are taking advice from the relevant authorities, including the Australian Government’s Department of Health, Department of Education, DFAT Smart Traveller and the World Health Organisation. Please view our FAQs to stay up-to-date with our response to the rapidly evolving situation.

Coronavirus (COVID-19) FAQs

As we closely monitor the situation around coronavirus (COVID-19), you can view our FAQs to learn more about how Box Hill Institute is responding to any updates from relevant authorities. 

You can view our FAQs below for all general information, health advice questions and class information for students.

View our Class Information FAQs for Students
View our General FAQs
View our Health FAQs

General

What is Box Hill Institute doing about coronavirus (COVID-19)?

Box Hill Institute is closely monitoring the situation around coronavirus (COVID-19) and we are taking advice from the relevant authorities, including the Australian Government’s Department of Health, Department of Education, DFAT Smart Traveller and the World Health Organisation.



What are the symptoms of coronavirus (COVID-19)?

Symptoms of the coronavirus (COVID-19) can include fever, cough, shortness of breath, breathing difficulties, sore throat and runny nose. You are encouraged to get tested for coronavirus, even if you only have mild symptoms.



Is there support available for students having concerns as a result of the coronavirus outbreak?

If you do not have symptoms and would like to speak to someone, please contact Student Life on 9286 9891 or email studentlife@boxhill.edu.au.

If you do have symptoms, please contact your general practitioner and they will advise you of what you need to do. 

If you have immediate health concerns, please call the coronavirus hotline on 1800 675 398.



Health

What should I do if I am feeling unwell?

If you have any of the symptoms of coronavirus, you should seek medical advice and get tested. To get further advice, call your GP or the 24-hour coronavirus hotline 1800 675 398.



Who should I call for health advice or information?

If you have any of the symptoms of coronavirus, you should seek medical advice and get tested. To get further advice, call your GP or the 24-hour coronavirus hotline 1800 675 398.



Do face masks protect against the virus?

Australia’s Chief Health Officer and Victorian Chief Health Officer have advised that face masks are not recommended or necessary for the general public. The Government and World Health Organisation recommend that the only people who should wear masks in relation to the coronavirus are those who are unwell and have a relevant travel history and those caring for a coronavirus patient.



What other precautions can I take to protect my health?

The Department of Health and Human Services (DHHS) has provided the following tips to enhance personal health and hygiene:

  • Social distancing and maintaining at least 1.5 metres of space around you and others at all times.
  • Wash hands often with soap and running water, for at least 20 seconds.
  • Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Continue healthy habits: exercise, drink water, get plenty of sleep, and now is the time to quit smoking. Call the Quitline 137 848.
  • Use an alcohol-based hand sanitiser with over 60 per cent alcohol.
  • Get the flu shot (available from April).

As of 11:59pm Monday 30 March 2020 gatherings are restricted to no more than 2 people except for members of your immediate household and for work or education. This will be in place for 4 weeks and reviewed as required. There are only 4 reasons you can be out:

  • shopping for what you need - food and essential supplies
  • medical, care or compassionate needs
  • exercise in compliance with the public gathering requirements
  • work and study if you can’t work or learn remotely


What other precautions can I take to protect my health?

The Department of Health and Human Services (DHHS) has provided the following tips to enhance personal health and hygiene:

  • Social distancing and maintaining at least 1.5 metres of space around you and others at all times.
  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Isolate yourself at home if you feel sick. If you take medication ensure you have adequate supplies.
  • Phone your GP first if you need medical attention. They will tell you what to do.
  • Continue healthy habits: exercise, drink water, get plenty of sleep, and now is the time to quit smoking. Call the Quitline 137 848.
  • No need to wear a face mask if you are well.
  • Use an alcohol-based hand sanitiser with over 60 per cent alcohol.
  • Get the flu shot (available from April).


Can I still travel for work or leisure?

Given the evolving nature of the spread of infection now in over 100 countries, any prospective traveller should investigate the current DFAT advice regarding coronavirus.

Box Hill Institute has suspended all work-related travel for staff to reduce the risk to staff and students from the coronavirus (COVID-19) outbreak.



Class

Are classes running?

Yes, Box Hill Institute is running classes. Currently, courses are being delivered remotely.

From Monday 11 May, some practical classes will be conducted on campus. These students will be contacted ahead of class. 



I have been invited to return to campus to attend a class but is it safe?

Some classes will resume on campus for students to complete the practical components of their course. Increased health and safety measures have been introduced to ensure the safety of all people on site. This includes:

  • Health screening of staff and students as they come onto campus
  • Temperature checking and social distancing awareness 
  • Increased cleaning schedules and the wiping of shared surfaces


What should I do If I do not feel well enough to return to campus to attend my class?

Only students that are well and who have not been in contact with a person who has been confirmed with COVID-19 are eligible to return to campus. If you feel unwell, we encourage you to stay at home and seek medical advice. As with any class, please notify your teacher of your planned absence due to illness. 



I have an underlying health issues, should I return to campus?

No, students with underlying health conditions that make them vulnerable and those who the Victoria’s Chief Health Officer advises as being high risk should not return to campus. 

If you are not eligible to return to campus, please contact your teaching area to discuss your learning progress options.



Why have I been asked to complete an online Eligibility to Return to Campus Declaration?

All students returning to campus during this time will be required to complete an online Eligibility to Return to Campus Declaration confirming that they will abide by the increased COVID-19 measures. This includes adhering to social distancing requirements, only using prescribed entry/exit points on campus, following cleaning instructions, and submitting to daily screening procedures. 

It is not compulsory that you sign this declaration agreeing to these conditions, however to return to campus during the pandemic you must do so.

Breaching this agreement will result in immediate removal from campus and potentially being prevented from returning to campus for the duration of the pandemic.



How are Box Hill Institute managing social distancing requirements on campus?

To ensure that we are abiding by the social distancing requirements, the following measures have been implemented:

  • Limiting class sizes to ensure that social distancing requirements can be met
  • Adjusting rooms where required
  • Zoning off common areas
  • Increased signage to support safe practices
  • Limiting the number of people on campus at any given time
  • Ensuring that everyone only remains on campus for the duration of their class


Will there be services available on campus?

The following services will be available on campus from Monday 11 May:

Lilydale

  • Point of View Café will be open 9:30am - 2:30 pm Monday to Friday and take away meals are available
  • Main reception will be open 8am - 5pm coinciding with on campus screening station hours at LB/LC
  • Lilydale Library will be open 9.30am - 2.30pm Monday to Friday
  • Lilydale Lakeside Childcare Centre continues operation as normal

Elgar

  • Elgar Parkside Café will be open 8:30am - 2pm Monday to Friday for coffee, bakery, sandwiches, soup and limited hot foods
  • Student Administration will be open 9am - 5pm Monday to Friday
  • Mailroom will be open 9am - 4pm Monday to Friday. CAE mail will still be re-directed to Elgar campus
  • Elgar Library/Student Hub will be open 8.30am - 4.30pm Monday to Friday. Student Life available on site

Nelson

  • Nelson Cafe will be open 8:30am - 2pm Monday to Friday for coffee, bakery, sandwiches, soup and limited hot foods
  • Nelson Library will be closed. Students are encouraged to use Elgar Library if required

CAE

  • CAE Enrolments & Customer Service at the City campus will be closed for over-counter service. Phone calls and emails will be manned from Elgar campus and remotely (9am-5pm Monday to Friday)


Will other classes continue to run remotely during the next few weeks?

Courses continue to be delivered online and through remote delivery methods. 



I am an International Student, I want to know the eligibility of International Student Emergency Relief Fund.

Eligibility for International Student Emergency Relief Fund

The fund will provide one-off payments of up to $1,100 to vulnerable international students who have either:

  • Lost their jobs
  • Had a significant reduction to their employment as a result of the coronavirus (COVID-19)

You must be an international student who:         

  • Was enrolled with Box Hill Institute on or before 16 March 2020
  • Has a current student visa that expires after 30 June 2020
  • Is currently residing in Victoria, Australia and is presently physically located in Victoria
  • Has been engaged in legal work in Victoria in March 2020 and has experienced exceptional circumstances of financial hardship due to coronavirus (COVID-19). The circumstances of hardship arise from either:
    • a significant reduction in hours of employment Or
    • a loss of employment due to a business shutdown

AND

  • you are unable to supplement lost income from other sources of financial support

You must provide documentary evidence of the above. This may include a bank statement/s, payslip/s, correspondence between yourself and your employer regarding your work reduction or loss.

You must also provide a copy of your passport and provide your Australian bank account details (not credit card) to receive this payment if your application is approved. 

Information source: https://www.studymelbourne.vic.gov.au/help-and-support/support-for-students-coronavirus/international-student-emergency-relief-fund/university-and-tafe/stream-1-faqs



I am an International Student with Box Hill Institute - How do I apply?

Box Hill Institute International students will be provided with the application form from Friday 22 May onwards – please wait to receive your email from our International Office. You should then follow the instructions on the form, and return all required information as soon as you can.



Who I should contact about the International Student Emergency Relief Fund and wellbeing support if I have any further queries?

Box Hill Institute International Students are welcome to contact Nikki Singh International Student Wellbeing Officer:

Nikki Singh
International Student Wellbeing Officer
(03) 9286 9445 / (03) 9286 9891
Email: nikita.singh@boxhill.edu.au