About the course

About the course

This VCE VET Community Services program offers you the opportunity to learn about the community services sector and explore specific contexts  of community services work.

This program will develop your skills and knowledge required to appropriately greet clients, exchange routine information, prioritize individual’s needs, and to respond to immediate needs. Throughout the program you will develop skills in workplace diversity and cultural safety, health and safety, infection prevention & control and  first aid.

This qualification may be used as a pathway for entry into the community services sector, providing a first point of contact to clients and assisting them to meet their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Course Details


Course Length and Classes

Part time: 2 years


VETDSS courses follow the same term structure as Secondary Schools

Wednesday 1.30pm to 5.00pm

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Entry Requirements

This course can only be completed as part of your secondary school studies in years 10, 11 and 12. You must have the approval of your school to enrol in the course.


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


After completion of this program, you may wish to apply for entry into another Community Services program such as CHC40413 – Certificate IV in Youth Work or CHC43115 – Certificate IV in Disability.

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Career Outcomes

After successful completion of this course, you may apply for roles as a community services worker who provides the first point of contact and assists individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.


Contribution to VCE, VCAL & ATAR

On successful completion of this two year program, you will be eligible for:

  • recognition of up to three VCE units at Units 1 & 2 level
  • a units 3 and 4 sequence
  • the awards of CHC22015 Certificate II in Community Services & CHC32015 Certificate III in Community Services

If you wish to receive a study score for the Units 3 & 4 sequence, you must undertake scored assessment for the purpose of achieveing a study score. This study score can contribute directly to your ATAR, either as one of your four best studies (primary four) or as a fifth or sixth study. If you elect not to receive a study score, no contribution to the ATAR will be available.

Structured Workplace Learning

You will be required to complete a minimum 60 hours of structured workplace learning per year of this two year program (minimum 120 hours total). These hours must be undertaken with an appropriate community services organisation and completed by the start of term 4 each year.


Please contact your secondary school regarding fees for this program

Uniform Requirements

You will receive a Box Hill Institute polo shirt which is to be worn while completing your structured workplace learning requirements.

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