About the course

About the course

Do you want to make a difference to the experience of hospital patients? Get started in this rewarding career with our health services assistance course. In this course you will learn the skills and knowledge to work as a health services assistant within a hospital environment.  

In this health course, you will gain the skills and knowledge to undertake tasks such as: 

  • maintaining a high standard of infection prevention and control 
  • following workplace health and safety procedures 
  • correctly making patient beds
  • cleaning hospital rooms and maintain wards
  • handling medical gases
  • assisting with the moving and transporting of patients within the hospital environment 
  • interpreting and using correct medical terminology

Course Details


Intake Dates & Course Length

February and July

Full time: 6 months (2 days per week)

This is a blended delivery course incorporating scheduled online theory classes using Microsoft Teams, and on campus practical classes within our simulated hospital enviroment. 

This is a blended delivery course which will include a combination of online, remote and face to face delivery. Blended learning can involve a range of online programs and resources including StudentWeb, Microsoft Teams, Cisco Webex, Skype, specific industry platforms, pre-recorded sessions, assigned reading, tutorials, discussion boards, and online activities. Blended learning also involves face-to-face attendance at classes or practical placements.

For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page

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Career Outcomes

After successful completion, you may wish to apply for a range of career opportunities as a health service assistant in both private and public hospitals.

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Entry Requirements

You must:

  • have good spoken English
  • have good communication skills
  • have access to a computer with a microphone and camera
  • be capable of performing physical work

Prior to attending placement you must have:

  • a current National Police Check
  • a Working With Children Check
  • Healthcare Workers 'Schedule A' immunisations


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry

Recognition of Prior Learning is available.

Pathways & Accreditation

After successful completion, you may wish to apply for entry into other related course areas such as operating theatre technician, individual support and nursing. 

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 3

Fees & Finance Options

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Free-TAFE or Job TrainerGovernment Subsidised ConcessionGovernment Subsidised StandardFull Fee
Tuition Fee$0$305$1,524$6,188
Service Fee$166$166$166$166
Core Skills Support Fee$83$83$83$83
Material Fee$150$150$150$150
Retain Course Items$100$100$100$100
Total Course Estimate$499$804$2,023$6,687
Payable Estimate (at commencement)$499$804$2,023$6,687

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2022 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

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