About the course

About the course

Are you interested in joining the tourism industry identified as a super growth area and interested in learning from industry professionals with years of experience.  We welcome you to enrol in our Certificate III Tourism course. You can enrol as a trainee with your own workplace employment or non trainee which will include work placement.

Tourism is booming in Australia. Increasing prosperity among Asian markets, better aviation access and a competitive exchange rate are all factors driving growth in overseas visitors.

This course gives you the hands on skills needed to work in the growing tourism industry.  You'll be exposed to a range of tourism experts throughout your learning who will help to develop your knowledge and skills to meet the needs of your customers. 

As well as developing skills in tourism destinations, services, sales, communicating and advising customers you will also learn about planning and organising events in a tourism organisation. This could be from conducting tours, corodinating a range of activities to encourage visitors to a tourism destination to small public or events such as celebrations or seasonal attractions. The course is designed so that you will undertake a component of your training in a tourism organisation (vineyard, cellar door, local adventure centre, tour operator etc) so you can apply your learning and use the real life experiences towards your assessments and completions.


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Course Details


Intake Dates & Course Length

You can enrol throughout the year

Full time: 1 year 

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Career Outcomes

After successful completion this course will enable you to apply for positions in many tourism industry sectors and with a diverse range of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This course allows for multi skilling and for specialisation in office based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Possible job titles include:

  • adventure tourism guide
  • attendant or senior ride operator in an attraction or theme park
  • booking agent
  • cellar door salesperson and guide in a winery
  • customer service agent
  • guide and salesperson in an Indigenous cultural centre
  • inbound tour coordinator
  • marine tourism guide or dive tour operator
  • museum attendant
  • operations consultant for a tour operator
  • reservations sales agent
  • sales consultant
  • visitor information officer
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Entry Requirements

This qualification is delivered online, on-campus or as a traineeship.


To study as an on-campus student you must have successfully completed year 10 or equivalent.


To apply for this course, you must also be registered with an Australian Apprenticeship Support Network Provider and have a training contract with an employer. 

We can provide information and support on how to apply for a traineeship with an employer listed by an Australian Apprenticeship Support Network Provider. Contact the Skills & Jobs Centre on (03) 8892 1350 or email sajc.elgar@boxhill.edu.au.


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry

Recognition of Prior Learning is available.

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Pathways & Accreditation

After successfully completing this course you could continue your study in the Certificate IV in Travel and Tourism, the Diploma of Travel and Tourism or the Advanced Diploma of Travel and Tourism

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 3

Fees & Finance Options

Government Subsidised Place

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Free TAFEGovernment Subsidised ConcessionsGovernment Subsidised StandardFull Fee
Tuition Fee$0$298$1,490$4,928
Service Fee$160$160$160$160
Core Skills Support Fee$80$80$80$80
Material Fee$340$340$340$340
Retain Course Items$0$0$0$0
Total Course Estimate$580$878$2,070$5,508
Payable Estimate (at commencement)$580$878$2,070$5,508

* Does not apply to VETDSS or Short course students.

** Does not apply to VETDSS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Student tuition & materials fees published are indicative, and subject to change given individual circumstances at enrolment. Fees listed are at 2020 rates and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

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