Explore the world!

This travel course gives you the hands on skills needed to work in the growing retail or mobile travel industry.  You’ll be exposed to a range of travel experts throughout your learning who will help to develop your knowledge and skills to meet the needs of your customers.

You’ll learn the technical skills needed to create and book travel itineraries.  The course will let you explore the industry, destinations, the diversity of the industry and its opportunities as well as look at future trends and products.

Working as a trainee travel agent you will develop skills and  knowledge in:

  • domestic and international destinations
  • booking international and domestic travel itineraries, providing advice on tours, travel options, documentations, accomodation and local customs
  • operating specialist reservations systems used by travel and tourism organisations around the world
  • communication, customers service and sales skills plus how to design and build travel programs around customers interest and requirements



National Code SIT30216
Study Areas Hospitality
Event Management
Study Level Traineeship
Study Type Local
Study Mode

FT: 1 year

Course Type Traineeship
Campuses Box Hill, Workplace, City, Lilydale

Tuition Fee Type Estimated Fee
Gov. Subsidised - Standard $678.00
Gov. Subsidised - Concession $136.00
Full Tuition Fee $5,085.00
Service Fees Estimated Annual Fees
Service & Amenities* $155.00
Core Skills Support** $75.00
Annual Material Fees $340.00
Retain Course Items*** No fee applies


* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

Government Subsidised Place

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

You can enrol in this traineeship throughout the year

Full time: 1 year (traineeship) 

Box Hill, Workplace, City, Lilydale

TRAINEESHIP ENTRY REQUIREMENTS 

To apply for this course, you must also be registered with an Australian Apprenticeship Support Network Provider and have a training contract with an employer. 

We can provide information and support on how to apply for a traineeship with an employer listed by an Australian Apprenticeship Support Network Provider. Contact the Skills & Jobs Centre on (03) 8892 1350 or email sajc.elgar@boxhill.edu.au.

PRE-TRAINING REVIEW

To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

After successfully completing this course you could continue your study in the Certificate IV in Travel and Tourism, the Diploma of Travel and Tourism or the Advanced Diploma of Travel and Tourism.

Direct entry

Recognition of Prior Learning is available.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 3

After successful completion this course will enable you to apply for positions in the retail travel or tour wholesale sector.

Possible job titles could include:

  • call centre sales agent
  • corporate consultant
  • cruise consultant
  • customer service agent
  • domestic travel consultant
  • incentive coordinator
  • international travel consultant
  • mobile travel consultant
  • online travel consultant
  • reservations sales agent
  • wholesale consultant

17 units must be completed including (14 core units and 3 elective units)

Core

Code

Title

Hours

SITTTSL004 PROVIDE ADVICE ON AUSTRALIAN DESTINATIONS 40.0

SITXWHS001 PARTICIPATE IN SAFE WORK PRACTICES 12.0

SITXCOM002 SHOW SOCIAL AND CULTURAL SENSITIVITY 20.0

SITTTSL010 USE A COMPUTERISED RESERVATIONS OR OPERATIONS SYSTEM 120.0

SITTIND001 SOURCE AND USE INFORMATION ON THE TOURISM AND TRAVEL INDUSTRY 25.0

SITTTSL002 ACCESS AND INTERPRET PRODUCT INFORMATION 65.0

SITTTSL005 SELL TOURISM PRODUCTS AND SERVICES 35.0

SITTTSL006 PREPARE QUOTATIONS 30.0

SITTTSL008 BOOK SUPPLIER PRODUCTS AND SERVICES 20.0

SITTTSL003 PROVIDE ADVICE ON INTERNATIONAL DESTINATIONS 45.0

SITTTSL009 PROCESS TRAVEL-RELATED DOCUMENTATION 26.0

SITTTSL012 CONSTRUCT NORMAL INTERNATIONAL AIRFARES 40.0

SITTTSL013 CONSTRUCT PROMOTIONAL INTERNATIONAL AIRFARES 40.0

SITXCCS006 PROVIDE SERVICE TO CUSTOMERS 25.0

Electives

Code

Title

Hours

SITTTSL011 SOURCE AIRFARES FOR DOMESTIC FLIGHTS 35.0

SITXMGT002 ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS 60.0

BSBCMM201 COMMUNICATE IN THE WORKPLACE 40.0


Last updated: July 12, 2019 03:00pm