About the course

About the course

Explore the world!

This travel course gives you the hands on skills needed to work in the growing retail or mobile travel industry.  You'll be exposed to a range of travel experts throughout your learning who will help to develop your knowledge and skills to meet the needs of your customers.

You'll learn the technical skills needed to create and book travel itineraries.  The course will let you explore the industry, destinations, the diversity of the industry and its opportunities as well as look at future trends and products.

Working as a trainee travel agent you will develop skills and  knowledge in:

  • domestic and international destinations
  • booking international and domestic travel itineraries, providing advice on tours, travel options, documentations, accomodation and local customs
  • operating specialist reservations systems used by travel and tourism organisations around the world
  • communication, customers service and sales skills plus how to design and build travel programs around customers interest and requirements

Course Details


Intake Dates & Course Length

You can enrol in this course throughout the year

Full time: 1 year (delivered online, or as a traineeship with online theory)

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Career Outcomes

After successful completion this course will enable you to apply for positions in the retail travel or tour wholesale sector.

Possible job titles could include:

  • call centre sales agent
  • corporate consultant
  • cruise consultant
  • customer service agent
  • domestic travel consultant
  • incentive coordinator
  • international travel consultant
  • mobile travel consultant
  • online travel consultant
  • reservations sales agent
  • wholesale consultant
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Visit our Skills and Jobs Centres at each campus.

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Entry Requirements


To apply for this course, you must also be registered with an Australian Apprenticeship Support Network Provider and have a training contract with an employer. 

We can provide information and support on how to apply for a traineeship with an employer listed by an Australian Apprenticeship Support Network Provider. Contact the Skills & Jobs Centre on (03) 8892 1350 or email sajc.elgar@boxhill.edu.au.


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry

Recognition of Prior Learning is available.

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How to enrol at Box Hill Institute
How to Enrol

Pathways & Accreditation

After successfully completing this course you could continue your study in the Certificate IV in Travel and Tourism, the Diploma of Travel and Tourism or the Advanced Diploma of Travel and Tourism.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 3

Fees & Finance Options

Government Subsidised Place

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Government Subsidised ConcessionsGovernment Subsidised StandardFull Fee
Tuition Fee$142$712$5,119
Service Fee$160$160$160
Core Skills Support Fee$80$80$80
Material Fee$340$340$340
Retain Course Items$0$0$0
Total Course Estimate$722$1,292$5,699
Payable Estimate (at commencement)$722$1,292$5,699

* Does not apply to VETDSS or Short course students.

** Does not apply to VETDSS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Student tuition & materials fees published are indicative, and subject to change given individual circumstances at enrolment. Fees listed are at 2020 rates and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

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Financial Support

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