About the course

About the course

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

You'll study ageing support topics such as:

  • supporting people who may be living with dementia and/or other illnesses
  • palliative care
  • falls prevention
  • service planning and delivery

To achieve this qualification, students must complete at least 120 hours of work within a Residential Aged Care Facility as detailed in the Assessment Requirements of the units of competency.

Course Details


Intake Dates & Course Length

February and July

Full time: 1 year (2 days per week in the first semester of the course and 3 days per week in the second semester of the course). Placement may be up to 5 days per week for 3 weeks to complete mandatory placement hours.

For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page

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Career Outcomes

After successful completion of our ageing support course, you can apply for a range of aged care employment opportunities in local government, community organisations, and aged care facilities and private nursing homes.

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Entry Requirements

You'll need: 


  • to have good levels of written and spoken English
  • attend an interview
  • a current National Police Check 
  • to provide evidence of immunisations as per the Government’s ‘Category A’ Health Care Worker
  • have good computer skills and skills required to complete classwork
  • have access to a computer


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry with a successful interview

Recognition of Prior Learning is available.

Pathways & Accreditation

Successful completion will enable you to apply for further studies in related health or community services courses including the Certificate IV in Disability, Certificate IV in Allied Health or the Diploma of Nursing.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

Fees & Finance Options

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Tuition Fee Type Estimated Annual Fee
Free TAFE^ $0.00
Gov. Subsidised - Standard $4,800.00
Gov. Subsidised - Concession $960.00
Full Tuition Fee $15,000.00
Service Fees Estimated Annual Fees
Service & Amenities*$155.00
Core Skills Support**$75.00
Annual Material Fees$270.00
Retain Course Items***$100.00
^ This course is on the 2019 Free TAFE list - find out more.
* Does not apply to VETDSS or Short course students.

** Does not apply to VETDSS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.
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