Certificate IV in Business
The Certificate IV in Business is delivered within six months or as part of the Diploma of Business over 12 months.
Build on previously learned skills or your existing business experience with this course. You will learn essential business skills such as developing text documents and spreadsheets, maintaining financial records and creating presentations. You will also learn how to organise meetings, coordinate business resources and deliver customer service and various business-related subjects.
|Study Level||Certificate IV|
FT - 6 months
|Course Type||Victorian TAFE Course|
|Campuses||Box Hill Campus|
|Tuition Fee Type||Estimated Fee|
|Gov. Subsidised - Standard||$2597.00|
|Gov. Subsidised - Concession||$519.00|
|Service Fees||Estimated Annual Fees|
|Service & Amenities*||$150|
|Core Skills Support**||$70|
|Annual Material Fees||$132.50|
* Does not apply to VETiS or Short course students.
** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.
The student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2018. For more information please contact our Course Advisors on 1300 BOX HILL.
- Government Subsidised Place
- Payment Plan
This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments
Full time – 6 months
Part time - 1 to 2 years
You must have completed Year 12 (VCE) or equivalent or be mature age.
To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.
A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
After successful completion, you may wish to apply for entry into the Diploma of Business at Box Hill Institute or into a relevant Bachelor Degree at Box Hill Institute or any other chosen university.
This course is government accredited and has national recognition
The qualification is aligned with the Australian Qualification Framework (AQF) level 4.
After completion, you may wish to apply for employment opportunities as an administrator or project officer. Relevant job titles include:
- administrative officer
- marketing or sales assistant
- project officer.
|BSBADM409||COORDINATE BUSINESS RESOURCES||30|
|BSBCMM401||MAKE A PRESENTATION||30|
|BSBCUS402||ADDRESS CUSTOMER NEEDS||50|
|BSBCUS501||MANAGE QUALITY CUSTOMER SERVICE||40|
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
It applies to individuals who supervise the provision of quality customer service within an organisationâ€™s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
|BSBITU401||DESIGN AND DEVELOP COMPLEX TEXT DOCUMENTS||100|
|BSBMKG413||PROMOTE PRODUCTS AND SERVICES||40|
|BSBMKG414||UNDERTAKE MARKETING ACTIVITIES||50|
|BSBRES401||ANALYSE AND PRESENT RESEARCH INFORMATION||40|
|BSBSMB402||PLAN SMALL BUSINESS FINANCE||50|
|BSBWHS401||IMPLEMENT AND MONITOR WHS POLICIES, PROCEDURES AND PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS||50|
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.
|BSBWRT301||WRITE SIMPLE DOCUMENTS||30|
|BSBWRT401||WRITE COMPLEX DOCUMENTS||50|