Certificate IV in Business
Build on your previous knowledge of business management, learning essential business skills such as developing text documents and spreadsheets, maintaining financial records and creating eye catching presentations.
You’ll also learn how to organise meetings, coordinate business resources and deliver outstanding customer service, as well as various other business-related subjects.
This is a good option for people looking at working in administrative and supervisory roles. If uncertain what area of study to follow this course still keeps your options open while giving you an opportunity to consider a few business areas of study. It is a good place to start if wanting qualifications to return to the workforce, change careers or gain employment in administrative roles.
|Study Level||Certificate IV|
FT: 6 months
|Course Type||Victorian TAFE Course|
|Campuses||Box Hill Campus|
|Tuition Fee Type||Estimated Fee|
|Gov. Subsidised - Standard||$2597.00|
|Gov. Subsidised - Concession||$519.00|
|Service Fees||Estimated Annual Fees|
|Service & Amenities*||$150|
|Core Skills Support**||$70|
|Annual Material Fees||$132.50|
|Retain Course Items***||No materials fee applies|
* Does not apply to VETiS or Short course students.
** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.
***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).
The student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2018 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.
Full time: 6 months
Part time: 1 to 2 years (if considering part time study you should discuss this mode of study with us before enrolling)
You must have successfully completed Year 11 or be mature age.
To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.
A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
After successful completion, you can apply for entry into the Diploma of Business at Box Hill Institute or into a relevant bachelor degree at Box Hill Institute or any other chosen university.
This course is government accredited and has national recognition
The qualification is aligned with the Australian Qualification Framework (AQF) level 4.
After completion, you may wish to apply for employment opportunities as an administrator or project officer. Relevant job titles include:
- administrative officer
- marketing or sales assistant
- project officer
|BSBADM409||COORDINATE BUSINESS RESOURCES||30|
|BSBCMM401||MAKE A PRESENTATION||30|
|BSBCUS402||ADDRESS CUSTOMER NEEDS||50|
|BSBCUS501||MANAGE QUALITY CUSTOMER SERVICE||40|
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
It applies to individuals who supervise the provision of quality customer service within an organisationâ€™s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
|BSBITU401||DESIGN AND DEVELOP COMPLEX TEXT DOCUMENTS||100|
|BSBMKG413||PROMOTE PRODUCTS AND SERVICES||40|
|BSBMKG414||UNDERTAKE MARKETING ACTIVITIES||50|
|BSBRES401||ANALYSE AND PRESENT RESEARCH INFORMATION||40|
|BSBSMB402||PLAN SMALL BUSINESS FINANCE||50|
|BSBWHS401||IMPLEMENT AND MONITOR WHS POLICIES, PROCEDURES AND PROGRAMS TO MEET LEGISLATIVE REQUIREMENTS||50|
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
It applies to individuals with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. These individuals have a broad knowledge of WHS policies and contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.
|BSBWRT301||WRITE SIMPLE DOCUMENTS||30|
|BSBWRT401||WRITE COMPLEX DOCUMENTS||50|