About the course

About the course

Our community services course is ideal for anyone looking to commence a rewarding career in community services. Offering a broad introduction to the community services sector, completing our course will enable you to develop the knowledge and skills to work with individuals, families, social groups or larger communities to support activities, information and referral for people in need of assistance in our communities. Our course is also a good choice if you're seeking employment related to the National Disability Insurance Scheme (NDIS).

As a qualified community services worker you’ll be ready to work in a range of service delivery roles including direct client work, community education or community development projects. You’ll understand how to provide support to people in need of assistance and how to link clients to appropriate services and government departments. 

You'll study subjects covering:

  • mental health
  • homelessness
  • family violence prevention and intervention
  • drug and alcohol rehabilitation
  • legal and ethical compliance
  • diversity and communication
  • dual diagnosis
  • loss and grief
  • visiting client residences

Course Details


Intake Dates & Course Length

February - Lilydale Lakeside Campus

Full time: 1 year (three days per week 9.30am-4pm)

For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page

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Career Outcomes

After successful completion of this course, you may apply for employment opportunities such as being a:

  • community services worker
  • early intervention worker
  • group facilitator
  • youth worker
  • support facilitator
  • caseworker

Roles are diverse and there are employment opportunities in a wide range of community services organisations. If you'd like to find out more about the positions you could apply for following completion of our community services course, you could look at the Ethical Job’s website, which lists all of the positions available in the Community Services sector nationally.

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Visit our Skills and Jobs Centres at each campus.

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Entry Requirements

You must be at least 18 years of age.

Working with Children and Police Record Checks are a requirement for future employment in this field.


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry

Recognition of Prior Learning is available.

Pathways & Accreditation

After successful completion you can apply for the Diploma of Community Services

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

Fees & Finance Options

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Free TAFEGovernment Subsidised ConcessionsGovernment Subsidised StandardFull Fee
Tuition Fee$0$672$3,358$9,798
Service Fee$160$160$160$160
Core Skills Support Fee$80$80$80$80
Material Fee$225$225$225$225
Retain Course Items$0$0$0$0
Total Course Estimate$465$1,137$3,823$10,263
Payable Estimate (at commencement)$465$1,137$3,823$10,263

* Does not apply to VETDSS or Short course students.

** Does not apply to VETDSS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Student tuition & materials fees published are indicative, and subject to change given individual circumstances at enrolment. Fees listed are at 2020 rates and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

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