Our community services course is ideal for anyone looking to commence a rewarding career in community services. Offering a broad introduction to the community services sector, completing our course will enable you to develop the knowledge and skills to work with individuals, families, social groups or larger communities to support activities, information and referral for people in need of assistance in our communities. Our course is also a good choice if you’re seeking employment related to the National Disability Insurance Scheme (NDIS).

As a qualified community services worker you’ll be ready to work in a range of service delivery roles including direct client work, community education or community development projects. You’ll understand how to provide support to people in need of assistance and how to link clients to appropriate services and government departments. 

You’ll study subjects covering:

  • mental health
  • homelessness
  • family violence prevention and intervention
  • drug and alcohol rehabilitation
  • legal and ethical compliance
  • diversity and communication
  • dual diagnosis
  • loss and grief
  • visiting client residences

National Code CHC42015
Study Areas Community Services
Study Level Certificate IV
Study Type Local
Study Mode

FT: 1 year
PT: 2 years,

Course Type Victorian TAFE Course
Campuses Box Hill Campus​​

Tuition Fee Type Estimated Annual Fee
Free TAFE^ $0.00
Gov. Subsidised - Standard $3,220.00
Gov. Subsidised - Concession $644.00
Full Tuition Fee $9,660.00
Service Fees Estimated Annual Fees
Service & Amenities* $155.00
Core Skills Support** $75.00
Annual Material Fees $180.00
Retain Course Items*** No fee applies

^ This course is on the 2019 Free TAFE list - find out more.

* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

February 2019 (Elgar and Lakeside Campus) - NOW CLOSED

July 2019 (Elgar and Lakeside Campus)

Full time: 1 year (three days per week 9.30am-4pm)

Part time: 2 years

Box Hill

You must be at least 18 years of age.

Working with Children and Police Record Checks are a requirement for future employment in this field.


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

After successful completion you can apply for the Diploma of Community Services

Direct entry

Recognition of Prior Learning is available.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

After successful completion of this course, you may apply for employment opportunities such as being a:

  • community services worker
  • early intervention worker
  • group facilitator
  • youth worker
  • support facilitator
  • caseworker

Roles are diverse and there are employment opportunities in a wide range of community services organisations. If you’d like to find out more about the positions you could apply for following completion of our community services course, you could look at the Ethical Job’s website, which lists all of the positions available in the Community Services sector nationally.

The course is delivered across two semesters over 12 months

You will undertake 15 units of competency





This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.



This unit describes the skills and knowledge required to provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

Last updated: April 18, 2019 04:55pm