If you would like to work at the forefront of computer systems and computer networks, then use our computer systems technology course to kick off your career.

Develop the foundation skills and knowledge used in installing and maintaining computers and computer networks. You’ll gain the skills and confidence to apply for work as a technician supporting a computer environment in small, medium and large organisations.

In our computer systems technology course, you will build practical skills in:

  • communications
  • computer maintenance
  • installing, maintaining and troubleshooting operating systems
  • network configuration and maintenance
  • help desk operating procedures
  • basic programming
  • web design
  • database skills

You will learn how to develop complex testing and evaluation skills and use them to diagnose and resolve faults in advanced computer systems.

In this computer systems technology course, you’ll also build your workplace communication and business skills to communicate confidently with internal and external clients and your colleagues while you work together on simple projects. Get the knowledge to take several ICT Industry vendor certifications including Microsoft MCTS, Cisco CCENT, and CompTIA A+ Technician.

We have designed this ICT course in conjunction with industry to provide you with a true opportunity to experience basic ICT technician support work in IT environments in Australian businesses.

National Code ICT41015
Study Areas Networking
Study Level Certificate IV
Course Type International TAFE Course
Campuses Box Hill Campus​​

Tuition Fee Type Estimated Annual Fee
International Fee $13,420.00
Service Fees Estimated Annual Fees
Service & Amenities* $155.00
Core Skills Support** $75.00
Annual Material Fees $255.00
Retain Course Items*** No fee applies

* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

A minimum IELTS overall score of 5.5 (Academic). A minimum TOEFL score of 530 for paper examination; 179 for computer based and 71 for Internet based.

For other accepted tests, please visit the English Language Requirements page.

January and July

Full time: 12 months

Box Hill

You should have either:

  • successfully completed Year 12 or equivalent, or
  • successfully completed Year 11 and attend an interview, or
  • be a mature aged applicant or
  • be a current VCAL student (you may complete selected units in conjunction with your VCAL studies).


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

Successful completion will enable you to apply to study:

  • a dual Certificate IV qualification in Information Technology
  • a diploma or advanced diploma qualification in information technology networking, systems administration, database design, and security
  • a Bachelor of Computer Systems at Box Hill Institute or at universities offering studies in ICT

Direct entry. See how to apply or contact the international office.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

This qualification provides you with the skills and knowledge to install and administer simple networks, servers, and client desktop deployments as an independent information and communications technology (ICT) specialist or as part of a team.

After successful completion, you may wish to apply for a range of career opportunities including:

  • network support administrator
  • network operations support
  • network operations technician
  • network technician
  • network support technician
  • level 1 help desk support
  • desktop deployment technician.

You will have the ability to apply a wide range of knowledge and skills in basic networking, IT support, database development, programming and web development support; working safely and ethically in a sustainable work environment.

Completion of 20 units (including 12 core plus 8 elective).

Subjects include:

  • Cisco CCNA 1
  • Cisco CCNA 2
  • Windows Client
  • Windows Server
  • IT Fundamentals
  • Business Skills
  • Database
  • Website development
  • Introduction to Programming
  • Introduction to Virtualisation Technologies
  • OHS & Sustainability
  • IT and Help Desk Support
  • Introduction to IT Projects







This unit of competency sets out the knowledge and skills required to use appropriate tools, equipment, software and protocols to con-figure and troubleshoot network switches and routers.


Last updated: February 22, 2019 12:59pm