About the course

About the course

Commence your career in information and communication technology (ICT) with confidence. With our information technology course, you’ll gain the essential practical skills and knowledge to work as an outstanding support help desk technician or entry level programmer or web developer.

In our information technology course, you’ll build foundation networking, computer systems, virtualisation, systems administration, programming, web design and database skills. Enhance your workplace communication and business skills to communicate confidently with internal and external clients and your colleagues while you work together on simple projects.

Our information technology course will provide you with the knowledge to undertake several ICT Industry vendor certifications including Microsoft MCTS, Microsoft MTA and CompTIA A+.

This course is offered as a traineeship as well as an on campus course.

This course is ideal to prepare for a Diploma of Website Development or Diploma of Software Development.

We developed this course in conjunction with industry to provide you with a true opportunity to experience basic ICT technician support work in IT environments in Australian businesses.

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Course will be replaced

Please note: This training package will change in the near future and minor alterations to the course will occur. All new students will be enrolled into the new course.

Course Details


Intake Dates & Course Length

January and July

Full time: 12 months

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Career Outcomes

This qualification provides you with the skills and knowledge to be competent in a wide range of general information and communications technology (ICT) and to support small to medium enterprises that require broader ICT support.

After successful completion, you may wish to apply for a range of employment opportunities including:

  • computer technician
  • customer support
  • information systems operator
  • PC support
  • support programmer
  • website support
  • technical support
  • user support technician

You may apply a wide range of knowledge and skills in basic IT support, database development, programming and web development, working safely and ethically in a sustainable work environment.

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International Alumni

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View our International Alumni

Entry and Academic Requirements

International students must have completed an Australian Year 11 or international equivalent with a pass. 

PLEASE NOTE: Box Hill Institute only accept enrolments from International students who are 18 years of age or above at the time of course commencement.

English Language Requirements

A minimum IELTS overall score of 5.5 (Academic) or approved equivalent.

For other accepted tests, please visit the English Language Requirements page.

Pathways & Accreditation

Successful completion may enable you to study:

  • Diploma of Software Development
  • Diploma of Website development
  • Diploma of Information Technology
    • Networking
    • Systems administration
  • Advanced Diploma of Computer Systems Technology
  • Bachelor of Computer Systems

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

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Give us a call on 1300 269 445


Annual Tuition Fee$13,430
Annual Service Fee$166
Annual Material Fee$240
Retain Course Items (Year 1)$0
Estimated Annual Fee$13,836

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2021 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

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No question is too big or small.
Give us a call on 1300 269 445

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