About the course

About the course

Are you looking to commence or further your career in community services?

Enrol in our community services course and develop the knowledge and skills to work with individuals, families, social groups or larger communities to support activities, information and referrals for people in need of assistance in our communities.

If you aspire to operate at an advanced skill level or have responsibility for the supervision of other staff and volunteers, this community services course is for you. You’ll be ready to work as a community services professional in a range of service delivery roles including direct client work, community education or community development projects. You’ll understand how to provide support to people in need of assistance and how to link clients to appropriate services and government departments. 

You'll study subjects including:

  • counselling
  • case management
  • mental health
  • family violence prevention and intervention
  • drug and alcohol rehabilitation
  • legal and ethical compliance
  • diversity and communication
  • dual diagnosis
  • workplace critical incident debriefing

Course Details


Intake Dates & Course Length


Full time: 18 months (3 days per week for classes and tutorials, 9.30am to 3pm)

Student support
balance scales icon
Learn more about

study-life balance

Support services

Career Outcomes

This course will provide a variety of employment opportunities in roles such as being a:

  • community services worker
  • NDIS Support Worker
  • early intervention worker
  • group facilitator
  • youth officer
  • support facilitator
  • case worker

Employment opportunities exist in a wide range of community services organisations.

students sitting in park
International Alumni

View our International Alumni

View our International Alumni

Entry and Academic Requirements

International students must have:

  • successfully completed an Australian Year 12 or international equivalent with a pass, or
  • a relevant Certificate IV in Youth Work or Community Services level qualification, and/or
  • significant relevant industry experience to be deemed capable to successfully complete the course

Working with Children Checks and Police Record Checks are a requirement for industry work placement.

If you are an inbound international student, you may apply for the Bachelor of Community Services with this course as a package offer.

PLEASE NOTE: Box Hill Institute only accept enrolments from international students who are 18 years of age or above at the time of course commencement.

English Language Requirements

A minimum IELTS overall score of 5.5 (Academic) with no band less than 5.0 or approved equivalent.

For other accepted tests, please visit the English Language Requirements page.


International students please apply through:

  1. an authorised representative in your country
  2. a Box Hill Institute booth at an education exhibition
  3. or direct to Box Hill Institute

See how to apply or contact the international office for more information.

computer connected to phone icon

How to enrol as an International Student

Start your application

Pathways & Accreditation

Australian Residents:

This course has a guaranteed pathway into the Bachelor of Community Services at Box Hill Institute (direct entry into second year with a credit grade or above in the Diploma). Completion of this course will also enable you to negotiate up to 8 credit points (equivalent of one year full time study) of credit for the following programs at Deakin University:

International Students:

If you are an inbound international student, you may apply for the Bachelor of Community Services with this course as a package offer.


This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 5

people at desk icon
No question is too big or small.
Give us a call on 1300 269 445


Annual Tuition Fee$15,360
Annual Service Fee$166
Annual Material Fee$165
Retain Course Items (Year 1)$0
Estimated Annual Fee$15,691

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2021 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

Student support
piggy bank with coin icon
Financial Support

Learn more about our financial support options

Learn about your options

Course Structure

This course is delivered over 18 months within 3 teaching semesters (Stages 1 to 3). 

To be assessed as competent in this qualification, you are required to undertake placement in stages 2 and 3 of the program. You will need to undertake 400 hours of work placement (200 hours in each of Stage 2 and Stage 3)

Feedback provided by a workplace supervisor will contribute to assessment of your ability to work at this level.

people at desk icon
No question is too big or small.
Give us a call on 1300 269 445

Is this the course for you? 
Enrol now or enquire about this course.


Interested in Community Services?
Discover more

Discover Community Services