About the course
About the course
If you're a highly skilled senior operator in the hospitality industry, our hospitality management course will give you the advanced skills and knowledge to succeed.
With our qualification, you’ll confidently seek employment in the hospitality industry in a range of venues, from bars and hotels to fine dining restaurants. In our hospitality management course, you'll:
- gain practical skills in food and beverage service
- learn how to responsibly serve alcohol
- understand how to follow workplace hygiene procedures
This hospitality management course simulates conditions in a restaurant environment and you may have to attend classes between 6.00am and 11.00pm, Monday to Saturday.
Please note: this course caters to Australian and international standards, requires the handling and tasting of alcohol, and does not include Halal products. We use products containing alcohol and pork during assessment.
Course Details
- Intake Dates & Course Length
- Career Outcomes
- Entry Requirements
- Applying
- Pathways & Accreditation
- Fees & Finance Options
- Course Structure
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Last updated:
25 Feb 2021 at 02:00PM AEST
Box Hill Institute reserves the right to alter or delete details of a course offering, fees or other information provided
Intake Dates & Course Length
February and July
Full time: 6 months
This is a blended delivery course which will include a combination of online, remote and face to face delivery. Blended learning can involve a range of online programs and resources including StudentWeb, Microsoft Teams, Cisco Webex, Skype, specific industry platforms, pre-recorded sessions, assigned reading, tutorials, discussion boards, and online activities. Blended learning also involves face-to-face attendance at classes or practical placements.
For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page.
Career Outcomes
After successful completion, you may wish to apply for a range of employment opportunities including roles as a:
- banquet or function manager
- bar manager
- café manager
- chef de cuisine
- chef patissier
- club manager
- executive housekeeper
- front office manager
- gaming manager
- kitchen manager
- motel manager
- restaurant manager
- sous chef
- unit manager catering operations
Entry Requirements
You must have successfully completed Certificate IV in Hospitality or equivalent.
If you're an Australian citizen or permanent resident and meet the selection criteria, you may have the opportunity to complete a semester of our course overseas with one of our Global Education Network (GEN) partners in the United States of America or Canada. You must have a strong academic record and be able to demonstrate your ability to represent Box Hill Institute in a professional manner.
PRE-TRAINING REVIEW
To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.
A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
Pathways & Accreditation
Successful completion will enable you to apply for entry to our Bachelor of Hospitality Management with credits for your previous study.
International students: you may wish to apply or packaged this course with the Bachelor of Hospitality Management at Box Hill Institute.
This course is government accredited and has national recognition
The qualification is aligned with the Australian Qualification Framework (AQF) level 5
Fees & Finance Options
This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments
| Government Subsidised Standard | Full Fee | |
| Tuition Fee | $10,560 | $15,680 |
| Service Fee | $166 | $166 |
| Core Skills Support Fee | $83 | $83 |
| Material Fee | $896 | $896 |
| Retain Course Items | $0 | $0 |
| Total Course Estimate | $11,705 | $16,825 |
| Payable Estimate (at commencement) | $11,705 | $16,825 |
Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2021 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.
Course Structure
You will need to complete 28 units
- BSBDIV501 Manage Diversity In The Workplace60.0 hours
- BSBMGT517 Manage Operational Plan70.0 hours
- SITXCCS007 Enhance Customer Service Experiences40.0 hours
- SITXCCS008 Develop And Manage Quality Customer Service Practices30.0 hours
This unit describes the performance outcomes, skills and knowledge required to develop, monitor and adjust customer service practices. It requires the ability to consult with colleagues and customers, develop policies and procedures for quality service provision, and manage the delivery of customer service.
- SITXCOM005 Manage Conflict20.0 hours
- SITXFIN003 Manage Finances Within A Budget30.0 hours
- SITXFIN004 Prepare And Monitor Budgets30.0 hours
- SITXGLC001 Research And Comply With Regulatory Requirements80.0 hours
This unit describes the performance outcomes, skills and knowledge required to comply with laws and licensing requirements for specific business operations. It requires the ability to access and interpret regulatory information, determine scope of compliance, and develop, implement and continuously review and update policies and practices for business compliance.
- SITXHRM002 Roster Staff30.0 hours
- SITXHRM003 Lead And Manage People60.0 hours
- SITXMGT001 Monitor Work Operations20.0 hours
- SITXMGT002 Establish And Conduct Business Relationships60.0 hours
- SITXWHS003 Implement And Monitor Work Health And Safety Practices30.0 hours
- SITXFSA001 Use Hygienic Practices For Food Safety15.0 hours
- SITHIND004 Work Effectively In Hospitality Service0.0 hours
- SITHFAB002 Provide Responsible Service Of Alcohol10.0 hours
- SITHFAB003 Operate A Bar35.0 hours
- SITHFAB005 Prepare And Serve Espresso Coffee30.0 hours
- SITHFAB007 Serve Food And Beverage80.0 hours
- SITHFAB010 Prepare And Serve Cocktails20.0 hours
- SITHFAB011 Provide Advice On Beers, Spirits And Liqueurs40.0 hours
- SITHFAB012 Provide Advice On Australian Wines40.0 hours
- SITHFAB014 Provide Table Service Of Food And Beverage110.0 hours
- SITXFIN001 Process Financial Transactions25.0 hours
- SITXFSA004 Develop And Implement A Food Safety Program50.0 hours
- SITXMPR007 Develop And Implement Marketing Strategies80.0 hours
This unit describes the performance outcomes, skills and knowledge required to analyse internal and external business environments, and develop and evaluate marketing strategies and plans for products and services.
- SITXHRM001 Coach Others In Job Skills20.0 hours
Is this the course for you?
Enrol now or enquire about this course.
