Our leadership and management course is designed for people like you who already have business experience and are looking to progress their career to the next level or enhance and reinvigorate leadership and management knowledge and skills.

In our course you’ll explore studies covering:

  • managing people
  • emotional intelligence
  • influential communication
  • budgeting (in a fun way!)
  • projects
  • teams
  • continuous improvement

The leadership and management course is designed to give you skills to prepare you for promotion in the workplace. We’ll encourage you to bring your workplace ideas and issues into class. We understand the importance of how the ‘real world’ works, rather than just textbook interpretations, so you’ll have ample opportunity to explore and discover solutions that are fit for your purposes.

Our leadership and management course also uses a variety of successful business guest speakers who will tell their stories so as to give you valuable insights into helping grow your management skills.

Assessments are designed to cement your learning and are based on your workplace activities. For example, if you work in recruitment, you could design a position description (PD) for a role you want to fill, develop selection criteria and interview questions, and then role-play the interview. Importantly, you will discuss and share your experiences in class.

You will study with individuals from a wide range of industries and backgrounds, including mechanics, office workers, teachers, tradesmen and small business owners. This collective range of experience significantly adds to your learning.

As our classes are intended to be very interactive, you’ll learn a lot, while also having fun.

National Code BSB51915
Study Areas Management
Study Level Diploma
Study Type Local
Study Mode

PT: 1 year

Course Type Victorian TAFE Course
Campuses Box Hill Campus​​

Tuition Fee Type Estimated Annual Fee
Gov. Subsidised - Standard $6,370.00
Full Tuition Fee $8,470.00
Service Fees Estimated Annual Fees
Service & Amenities* $155.00
Core Skills Support** $75.00
Annual Material Fees $175.00
Retain Course Items*** No fee applies

* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

You can enrol throughout the year

Part time: 1 year (one evening per week)

Box Hill

You must have the equivalent of Year 12 level literacy and numeracy or be a mature-age applicant


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

After successful completion of this course, you may choose to study a degree level course at university.

Check out our pathways to degrees information.

Box Hill Institute has a credit transfer agreement with Australian Catholic University (ACU) to grant you 50 credit points in their Bachelor of Business Administration. Some other higher education institutions may also offer credit transfers.

Direct entry

Recognition of Prior Learning is available.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 5

After successful completion, you’ll be equipped with the skills and knowledge needed for employment as a manager in a medium-to-large organisations, or as a manager of your own business.





This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.


This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.


This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.

It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.


This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.
It applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation's objectives.
At this level, work will normally be carried out using complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies.


This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.


This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

It applies to individuals who supervise the provision of quality customer service within an organisations procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.


This unit describes the performance outcomes, skills and knowledge required to determine the optimum marketing mix for a business through analysis of inter related marketing components. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Last updated: April 18, 2019 04:49pm