About the course

About the course

Play your part in the day to day running of libraries and information agencies. Our library and information services course will provide you with comprehensive training to excel in this environment. 

During our library and information services course you will gain advanced skills in:

  • how to review and maintain a website
  • communication and customer service
  • computer technology and how to provide customer IT support
  • using cataloguing tools and creating subject headings
  • creating a digital repository
  • how to develop and promote activities, events and public programs

The things you will gain from this course include completion of a professional placement in an information agency, descriptive metadata skills, promoting literature and library programs, customer service skills, information technology skills development and research expertise.

Our library and information services course can be studied on line, on campus or as a combination of both.

Course Details


Intake Dates & Course Length

February and July for the course delivered at our City campus

You can enrol at any time if choosing to study online

Full time: 12 months

Part time: up to 4 years (the time taken to complete this course will depend on your individual input)

This course is delivered either at our City campus or online

For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page

This course is delivered online.  Online learning can involve a range of programs and resources including StudentWeb, Microsoft Teams, Cisco Webex, Skype, specific industry platforms, pre-recorded sessions, assigned reading, tutorials, discussion boards, and online activities. Online delivery means that you can enrol in this course when you wish, and complete at your own pace.

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Career Outcomes

After successful completion of our library and information services course you may wish to apply for employment opportunities as a Library Technician in a school, university or other educational institution, or in public, special, State or National libraries.

Employment opportunities also exist in corporate information agencies, booksellers, library supply agencies and library software suppliers.

You will be eligible for membership of ALIA, the Australian Library and Information Association , as a Library Technician.

This course is accredited by ALIA, the professional society for Library and Information professionals.

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Entry Requirements

You must have:

  • successfully completed Year 12 or equivalent, OR successfully completed Certificate IV in Library and Information Services, OR be a mature-age applicant
  • good written and oral communication skills
  • good computer skills


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


VTAC and direct entry

Recognition of Prior Learning is available.

Pathways & Accreditation

Successful completion of our library and information services course will enable you to apply for entry, with advanced standing, into Bachelor courses in information related studies at several universities.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 5

Fees & Finance Options

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Government Subsidised StandardFull Fee
Tuition Fee$6,645$12,465
Service Fee$166$166
Core Skills Support Fee$83$83
Material Fee$582$582
Retain Course Items$0$0
Total Course Estimate$7,476$13,296
Payable Estimate (at commencement)$7,476$13,296

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2021 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

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Course Structure

Completion of 19 units: 7 core plus 12 elective units. The available units ensure eligibility for accreditation by ALIA as a Library Technician. 

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IT & Cyber Security

Cyber Security Education Provider of the Year

Box Hill Institute Wins at the 2020 Australian Information Security Awards

Box Hill Institute has won the Cyber Security Educator of the Year Award at the Australian Information Security Awards (AISA) 2020 aka the Oscars of Cyber Security. This category is for the TAFE or university that has developed and implemented a comprehensive, flexible and easily accessible cyber security education program, which delivers industry ready graduates to the market.

Read the full article about our win


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