Hardware & Software Requirements

BHIG use Student Web as our virtual learning environment.  This is where the students will find:

  • Log-in help;
  • Learner guide for Student Web and ePortfolio; and
  • Learning and assessment resources.

Your computer will need an Internet connection with the following requirements:

  • Web Browser:                 IE 7.0+, Firefox 3, Safari 3, Google Chrome 4
  • Adobe Flash Player:       V10 Visit:

Web-based content is available on hand held devices including mobile phones and tablets. An introductory module and FAQ on Student Web and ePortfolio can be found at


Web Content Learning Materials

BHIG ensures that web content learning materials used in online training conform to principles of the Web Content Accessibility Guidelines 2.0 and are interactive and presented in a variety of formats to optimize the learning experience, including but not limited to:

  • Guided content
  • Graphics
  • Video

Our teachers are experienced in delivering online courses by regularly participating in in-house professional development, which includes but not limited to:

  • Staff 24/7 flexible learning:
  • Design an online course
  • Online facilitation
  • Creating Assessments in Student Web
  • Teaching online


Student Engagement

Ongoing feedback will be provided as you study through:

  • Interaction with teachers in informal discussions
  • In response to individual queries and in relation to tasks you complete

Students who have been absent from class for a period of 4 weeks without notifying the teacher, or for a period of time as prescribed in the teaching faculty’s guidelines, may have their enrolment cancelled in that unit.

Apprentices Trainees who have been absent from two scheduled training blocks (block release) or four scheduled weeks (day release) without notifying the teacher, may have their enrolment cancelled in all units  delivered during the scheduled blocks.

BHIG collects, analyses, and acts on relevant data to continuously improve its training delivery.

“Course” refers to either a collection of subjects/units or a single subject/unit that make(s) up a student’s educational load at any point in time.

Course evaluation data is derived from a variety of sources including, but not restricted to:

  • Course Evaluation Questionnaires
  • Exit Surveys
  • Withdrawal data
  • Student Complaints register
  • Structured interviews and focus groups.

Data collected from student course evaluation questionnaires is used to:

  • Support our continuous improvement activities such as design and implement improvements to courses and subjects
  • Inform strategic decision making
  • Meet our Registering bodies’ compliance obligations.

Feedback from students’ evaluation of courses is an important input to the processes by which BHIG systematically evaluate its training delivery.

All vocational education and training qualifications delivered and assessed by BHIG are subject to student course evaluation on an annual basis.


Mode and method of Assessment

Two or more forms of assessment will be used for each unit of competency.

Forms of assessment may include but not limited to:

  • Demonstration
  • Work observation
  • Knowledge test
  • Interview
  • Presentation
  • Project
  • Report
  • Documents