• Do you have computer problems?
  • Need help getting access to Student Web?
  • Need advice or want to troubleshoot a computer problem ?
  • Having trouble connecting a laptop or iPhone to the Institute WiFi?
  • Password issues?
  • Student email issues?
  • Advice on virus protection

Our friendly Information Technology Support help desk staff are here to assist you!


Information Technology Service Desk

Please Log a Support Request or phone 9286 9465.



Campus Locations Working Hours
CAE, City Campus Room B440, Building B, Level 4 Monday – Friday, 8:30am – 5:00pm
Box Hill, Elgar Campus Room E4.146, Building 4, Level 1 Monday – Friday, 8:00am – 6:00pm
Lilydale Lakeside Campus Room LB107, Building LB, Level 1 Monday – Friday, 8:30am – 5:00pm