Customised Specialist Training Solutions

Project  Galaxy Resort Pre-Opening Trainer Training
Client Galaxy Resort
Country  Macau
Duration 2008

Project Description

  • Galaxy Resort Macau is an integrated resort hotel housing a hotel, casino, retail shops and restaurants
  • assistance was sought to develop human resources planning through ensuring training staff were equipped to develop and implement training programs for operations staff.


BHI’s role


  • managed, coordinated and developed a Certificate IV Training and Assessment program customised to the needs of Galaxy Resort
  • incorporated specialised content contextualised for the Hotel Industry and utilising Galaxy’s own SOPs
  • BHI delivered training including classroom, on-the-job and workplace based training and assessment including a range of teaching and assessment methodologies

For more information on this project, please email Sally Gill or phone Sally on +613 9286 9982.