Commonwealth Entitlements Review of Decisions
| Policy | Procedure – HECS Help and SLE Balance Procedure – Fee-Help Balance |
Higher Education Advanced Standing
| Policy | Procedure |
Higher Education Student Progression
| Policy | Procedure |
Our policies and procedures outline student rights and responsibilities. They include Box Hill Institute’s responsibilities to students, who are affected by these policies and procedures from student selection to student assessment.
Commonwealth Entitlements Review of Decisions
| Policy | Procedure – HECS Help and SLE Balance Procedure – Fee-Help Balance |
Higher Education Advanced Standing
| Policy | Procedure |
Higher Education Student Progression
| Policy | Procedure |
Animal Ethics Committee
| Animal Ethics Policy | Terms of Reference and Operating Procedures Complaints Process |
International Inbound Students Monitoring of Course Progress
| Policy | Procedure |
Conduct of Examinations
| Policy | Procedure |
Conducting VET Assessment
| Policy | Procedure |
Higher Education Assessment
| Policy | Procedure |
Recognition of Prior Learning, Current Competence and Credit Transfer
| Policy | Procedure |
International Inbound Students Transfer between Providers
| Policy | Procedure |
Inbound International Student Deferment, Suspension or Cancellation of Enrolment
| Policy | Procedure |
International Inbound Students Refund
| Policy | Procedure |
Refunds for Domestic Students
| Policy | Procedure |
Student Enrolment
| Policy | Procedure |
To submit feedback or a complaint, please email customer relations
Complaint: Student, Customer, Client and Stakeholder
| Policy | Procedure |
Privacy & Data Protection
| Policy | Procedure |
Freedom of Information
| Statement | Download request |
Protected Disclosure
| Policy | Procedure – BHI, CAE |
Protected Disclosure Act
The purpose of the Protected Disclosure Act 2012 is to encourage and facilitate the making of disclosures of improper conduct by public officers and public bodies. The Act provides protection to persons who make disclosures in accordance with the Act.
The Institute has policies and procedures to promote the protection of persons who make a protected disclosure under the Act, which can be accessed via this page of the website or from the Protected Disclosure Coordinator at protecteddisclosure@bhi.edu.au.
Officers, members, employees and contractors of the Institute as well as members of the public, may make a disclosure of improper conduct or detrimental action under the Act to the Independent Broad-based Anti-corruption Commission (IBAC) online here.
The Institute’s Protected Disclosure Coordinator cannot receive disclosures. They must be made directly to IBAC. The Coordinator is responsible for coordinating disclosures and the welfare of disclosers.
Visit the Box Hill Institute Quality Management System here.
Occupational Health and Safety
| Policy |
Prevention of Student Bullying, including Cyberbullying and Harassment
| Policy |
COVID-19 Vaccination Requirements
| Policy | Procedure |
Off-site Educational and/or Recreational Activities
| Policy | Procedure |
Stakeholder Feedback
| Policy |
Intellectual Property
| Policy | Procedure – BHIG Procedure – Copyright |
Mobile Devices
| Policy |
Alcohol and Other Drugs
| Policy |
Prevention of Workplace Discrimination, Bullying & Harassment
| Policy |
Sexual Assault and Sexual Harassment
| Policy | Procedure |