Would you like to make a difference in the community through supporting individuals with mental health recovery? Completion of this course will enable you to seek employment as a mental health support worker, mental health practitioner or a related role.

The health sector is expected to be the largest growth area over the next 5 years with in excess of 30,000 jobs being created across that time.

This course reflects the role of workers who provide self directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community settings such as:

  • community based non government organisations
  • home based outreach programs
  • centre based programs
  • respite care
  • residential services
  • rehabilitation programs
  • clinical settings
  • supporting people in employment

Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, you must complete 80 hours of work placement.

National Code CHC43315
Study Areas Community Services
Study Level Certificate IV
Study Type Local
Study Mode

FT: 1 year
PT: 2 years,

Course Type Victorian TAFE Course
Campuses Box Hill, Lilydale

Tuition Fee Type Estimated Annual Fee
Free TAFE^ $0.00
Gov. Subsidised - Standard $2,670.00
Gov. Subsidised - Concession $534.00
Full Fee $10,235.00
Service Fees Estimated Annual Fees
Service & Amenities* $155.00
Core Skills Support** $75.00
Annual Material Fees $180.00
Retain Course Items*** No fee applies

^ This course is on the 2019 Free TAFE list - find out more.

* Does not apply to VETiS or Short course students.

** Does not apply to VETiS, International students, Short Courses, Graduate Degrees , or re-enrolling students who re-enrol in the same course.

***Retained Course Items are purchased by the student once prior to commencing. The course items bought by the student become the property of the student. Such items retain a generic application for other purposes outside the student's course of study (e.g. textbooks).

Annual student tuition & material fees as published are subject to change given individual circumstances at enrolment. Fees listed are for 2019 and may increase annually over the duration of delivery. Advertised start dates and delivery locations are subject to viable student numbers. For more information please contact our Course Advisors on 1300 BOX HILL.

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

All groups commence the week of 4 February for orientation.

We are offering the following intakes in Semester 1, 2019.

Elgar Campus

  • Semester 1, 2019 Monday, Tuesday and Wednesday
  • Semester 2, 2019 Monday and Tuesday (optional Wednesday tutorials)
  • All classes 9.30am - 4.00pm

Elgar Campus (After hours)

  • Semester 1 & 2, 2019 
  • Saturday (9.30am  - 4.00pm), Tuesday and Thursday evenings (6.00pm - 9.00pm)

Lilydale Campus

  • Semester 1, 2019 Wednesday, Thursday and Friday
  • Semester 2, 2019 Thursday and Friday (optional Wednesday tutorials)
  • All classes 9.30am - 4.00pm

Lilydale Campus (After hours)

  • Semester 1 & 2, 2019 
  • Saturday (9.30am  - 4.00pm), Tuesday and Thursday evenings (6.00pm - 9.00pm)

Full time: 1 year

Part time: 2 years

Box Hill, Lilydale

You must be 18 year or over. In order to maximise your chance of success in this program, you must be able to demonstrate adequate language, literacy and numeracy skills.

Desirable (but not essential) skills include:

  • good interpersonal skills
  • an understanding of the National Disability Insurance Scheme (NDIS) – find out more here
  • ability to communicate across varying culturally diverse groups and faiths
  • trustworthiness and ability to use empathy
  • the ability to reflect upon on an understand your own emotional responses to studying and working in the Mental Health environment
  • excellent organisation skills


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs the Institute and CAE will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

Following successful completion you could apply for the Diploma of Community Services.  The Diploma of Community Services has pathways into many Bachelor level qualifications including:

  • Bachelor of Community Services (Box Hill Institute)
  • Bachelor of Social Science (Deakin University)
  • Bachelor of Psychology with Honours (Deakin University)

Direct entry

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

After successful completion you may wish to apply for a range of opportunities including:

  • mental health support worker
  • mental health practitioner
  • similar roles in the community services sector

The work involves working with individuals experiencing and recovering from mental illness or psychiatric disability in the following community settings:

  • home based outreach
  • centre-based programs
  • respite care
  • residential services
  • rehabilitation programs
  • clinical settings
  • supporting people in employment 

You will complete a total of 15 units across a 12 month period. This involves a total of 11 core units and 4 elective units.

Last updated: December 13, 2018 09:08am