About the course

About the course

Would you like to make a difference in the community through supporting individuals with mental health recovery? With the health sector expected to be the largest growth area over the next 5 years, completion of our mental health course will enable you to seek employment as a mental health support worker, mental health practitioner or in a related role.

Our mental health course reflects the role of workers who provide self-directed recovery-oriented support for people affected by mental illness and psychiatric or psychosocial disability. Work involves implementing community-based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community settings such as:

  • NDIS roles
  • community based non-government organisations
  • home based outreach programs
  • centre based programs
  • respite care
  • residential services
  • rehabilitation programs
  • clinical settings
  • supporting people in employment

Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, you must complete 80 hours of work placement, which can be undertaken in your workplace if your workplace meets the standard required to be a placement organisation.

Course Details


Intake Dates & Course Length

Typically our start dates are Febuary & July, however due to additional interest in this course we will also be taking enrollments for a group beginning in October 2021.

Note: We have experienced a marked increase in student satisfaction while delivering our programs remotely during Covid.  To that end, our 2021 intake will remain blended so we can maximise on the benefits and lesson learned throughout 2021.  If you enrol in this course, you will be allocated to the Elgar campus, however, the many of your classes will be conducted remotely, with a teacher via MS Teams (similar to Zoom).  There will be a number of skills days on campus that you are required to attend throughout your course, and you will be expected to attend some classes on campus throughout the course.

We are happy to report that our current students who have moved to this remote delivery model are very happy with the changes we have made to support their learning.  As a prospective student it is important for you to know that when you enrol in the Certificate IV in Mental Health (remote delivery) you will:

  • speak to your teacher prior to commencing the course. We want to get to know you and help you set yourself up correctly at home so that participation in our classes is seamless
  • meet your classmates regularly through our online classrooms (similar to Zoom sessions)
  • have the opportunity to engage in interactive and lively discussion (as you would in a classroom)
  • acquire new skills that are completely relevant to the changes currently being experienced in the Community Services Sector
  • receive all the support that a student on campus would receive. For example, access to our library team, guest speakers, learning support, student counsellors and technical support 

We are looking forward to working with you and sharing in your success!

Full time: 1 year (3 days per week according to the scheduled timetable for your enrollment)

For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page

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Career Outcomes

After successful completion of our mental health course you can apply for a range of roles including as a:

  • mental health support worker
  • mental health practitioner
  • similar roles in the community services sector

You will work with individuals experiencing and recovering from mental illness or psychiatric/psychosocial disability in the following community settings:

  • NDIS services
  • home-based outreach
  • centre-based programs
  • respite care
  • residential services
  • rehabilitation programs
  • clinical settings
  • supporting people in employment 

Former students of ours have gained employment in the following settings:

  • CoVid crisis teams
  • CoVid recovery teams
  • NDIS services 
  • Employment services specifically designed for people with mental health concerns
  • Residential Youth settings
  • School support roles
  • Residential settings for people with mental health concerns (both short-term and long-term facilities)
  • Outreach
  • Alcohol & Other Drugs services
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Speak to a Career Advisor

Visit our Skills and Jobs Centres at each campus.

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Entry Requirements

You must be 18 year or over. In order to maximise your chance of success in this program, you must be able to demonstrate adequate language, literacy and numeracy skills.

Desirable (but not essential) skills include:

  • good interpersonal skills
  • an understanding of the National Disability Insurance Scheme (NDIS) - find out more here
  • the ability to communicate across various culturally diverse groups and faiths
  • trustworthiness and ability to use empathy
  • the ability to reflect upon on and understand your own emotional responses to studying and working in the mental health environment
  • excellent organisation skills


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


Direct entry

Recognition of Prior Learning is available.

Pathways & Accreditation

Following successful completion of our mental health course you could apply for Diploma level courses including the Diploma of Mental Health or the Diploma of Community Services. Currently the Diploma of Community Services at Box Hill Institute has pathways into many Bachelor level qualifications including:

  • Bachelor of Community Services (Box Hill Institute)
  • Bachelor of Social Science (Deakin University)
  • Bachelor of Psychology with Honours (Deakin University)

Students who have studied the Certificate IV Mental Health with Box Hill Institute have also gained acceptance into Bachelor of Youth Work courses. 

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 4

Fees & Finance Options

This training is provided to eligible individuals with funds made available by the Commonwealth and Victorian Governments

Free-TAFE or Job TrainerGovernment Subsidised ConcessionGovernment Subsidised StandardFull Fee
Tuition Fee$0$570$2,848$10,413
Service Fee$166$166$166$166
Core Skills Support Fee$83$83$83$83
Material Fee$225$225$225$225
Retain Course Items$0$0$0$0
Total Course Estimate$474$1,044$3,322$10,887
Payable Estimate (at commencement)$474$1,044$3,322$10,887

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2021 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

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Financial Support

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