About the course

About the course

Play your part in the day to day running of libraries and information agencies. Our library and information services course will provide you with comprehensive training to excel in this environment. 

During our library and information services course you will gain advanced skills in:

  • how to review and maintain a website
  • communication and customer service
  • computer technology and how to provide customer IT support
  • using cataloguing tools and creating subject headings
  • creating a digital repository
  • how to develop and promote activities, events and public programs

The things you will gain from this course include completion of a professional placement in an information agency, descriptive metadata skills, promoting literature and library programs, customer service skills, information technology skills development and research expertise.

Our library and information services course can be studied on line or on campus.

Course Details


Intake Dates & Course Length

February and July (City campus)

You can enrol at any time if choosing to study online

Full time: 1 year

This course is delivered either at our City campus or online

This is a blended delivery course which will include a combination of online, remote and face to face delivery. Blended learning can involve a range of online programs and resources including StudentWeb, Microsoft Teams, Cisco Webex, Skype, specific industry platforms, pre-recorded sessions, assigned reading, tutorials, discussion boards, and online activities. Blended learning also involves face-to-face attendance at classes or practical placements.

Student support
balance scales icon
Learn more about

study-life balance

Support Services

Career Outcomes

After successful completion of our library and information services course you may wish to apply for employment opportunities as a Library Technician in a school, university or other educational institution, or in public, special, State or National libraries.

Employment opportunities also exist in corporate information agencies, booksellers, library supply agencies and library software suppliers.

You will be eligible for membership of ALIA, the Australian Library and Information Association, as a Library Technician.

This course is accredited by ALIA, the professional society for Library and Information professionals.

Skills and Jobs Centres
Skills and Job Centres logo
Speak to a Career Advisor

Visit our Skills and Jobs Centres at each campus.

Find out More

Entry Requirements

You must have:

  • successfully completed Year 12 or equivalent, or successfully completed Certificate IV in Library and Information Services, or be a mature-age applicant
  • good written and oral communication skills
  • good computer skills


To assist prospective students to determine whether a course is suitable and appropriate for the individual needs, Box Hill Institute will assess all students’ language, literacy and numeracy and digital literacy by asking you to undertake a self-assessment review prior to the enrolment.

A course advisor will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.


VTAC and direct entry

Recognition of Prior Learning is available.

Pathways & Accreditation

Successful completion of our library and information services course will enable you to apply for entry, with advanced standing, into Bachelor courses in information related studies at several universities.

This course is government accredited and has national recognition

The qualification is aligned with the Australian Qualification Framework (AQF) level 5

Fees & Finance Options

This training is provided with funds made available by the Commonwealth and Victorian Governments.

Government Subsidised StandardFull Fee
Tuition Fee$5,964$11,214
Service Fee$166$166
Core Skills Support Fee$83$83
Material Fee$336$336
Retain Course Items$0$0
Total Course Estimate$6,549$11,799
Payable Estimate (at commencement)$6,549$11,799

Retain Course Items are purchased once by the student prior to commencing. Those items then become the property of the student. Fees listed are at 2022 rates and may increase annually over the duration of delivery. The student tuition fees listed are subject to change given individual circumstances at enrolment. For more information please contact our Course Advisors on 1300 BOX HILL.

Student support
piggy bank with coin icon
Financial Support

Learn more about our financial support options

Learn about your options

Is this the course for you? 
Enrol now or enquire about this course.


Interested in Business & Finance?
Discover more

Discover Business & Finance
Discover Business & Finance