Withdrawals, Deferring & Refunds

Student Information

Learn more about withdrawals, deferring your course and refunds from domestic and international courses.

Withdrawals & Refund information

for Domestic & International students

Domestic Students

The following refund information applies to all domestic students, including Victorian, interstate and temporary residents.

You must officially withdraw via submission of the relevant Course Exit or Unit Withdrawal form.

Learn more about the refund options available for domestic students according to the course type.

International Students

Tuition fee refunds for international students are calculated by the Box Hill Institute International Student Office and are subject to specific refund clauses.

Alternatively, please contact the International Students Office.

Learn more about the refund options for domestic students Learn more about the International Refund Policy Contact the International Student office

Deferring

or Leave of Absence

Once you have been accepted into a course, you can decide to defer your place on the course for one year. Not all courses allow deferment. For more information, contact 1300 269 445.

Once you have been enrolled at Box Hill Institute for six months, some courses will allow you up to six months leave of absence. To officially request a leave of absence, complete a Leave of Absence Form and submit it to your course coordinator who will forward the form to the Registrar’s Office for processing. The Registrar will notify you of the outcome of your application in writing.

Download the Diploma Leave of Absence form Download the Certificate Leave of Absence form Give us a call on 1300 269 445

Foundation & Certificate I - IV Courses

Fee Refunds

Self Funded Places

If you officially withdraw before classes have started or within four weeks of the course start date, you will be entitled to a full refund of all tuition and amenity fees paid, less a portion of the fees for materials that you may have already expended. The core skills support fee is non-refundable.


If you withdraw after four weeks after the course start date for any reason, tuition, amenity and core skills support fee refunds do not apply. Material fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal.

Government Subsidised Places

If you officially withdraw before classes have started or within four weeks after the official commencement of the course (not units), you will be eligible for a full tuition and amenity fee refund, less a portion of the fees for materials that you may have already expended. The core skills support fee is non-refundable.


No tuition, amenity or core skills support refund applies for withdrawals after four weeks after official course commencement. Materials fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal.

Payment Plans

If you have deferred payment of your fees via a Payment Plan, and you officially withdraw within four weeks after the official commencement of the course (not units), your Payment Plan will be cancelled for the tuition and amenity fees for those unit/s. Core skills support fee and Payment Plan establishment fee however still applies. Materials fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal.

The Payment Plan will still be incurred by you for those units in which you withdraw after four weeks after the official commencement of the course (not units).


Material Fees

Course teaching materials fees and retained course items fees may be refunded at the discretion of the relevant teaching centre at any time during the enrolled calendar year, until 1 December, upon official withdrawal via submission of a Course Exit or Unit Withdrawal form.

The refund depends upon the time elapsed and materials already purchased, supplied or utilised at the time of withdrawal.

Diploma, Advanced Diploma & Vocational Graduate Certificate Courses

Fee Refunds

Self Funded Places

If you officially withdraw on or prior to the unit census date you will receive a full refund of tuition fees for those unit/s. If you officially withdraw from the course prior to the first unit census date you will also receive a service and amenity fee refund. The core skills support fee is non-refundable. Materials fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal. No refund applies for a unit once the census date has passed.


Government Subsidised Places

If you officially withdraw on or prior to the unit census date you will receive a full refund of tuition fees for those unit/s. If you officially withdraw from the course prior to the first unit census date you will also receive a service and amenity fee refund. The core skills support fee is non-refundable. Materials fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal.

No refund applies for a unit once the census date has passed.


VET Student Loans

If you have deferred payment of your fees through VET Student Loan, and you officially withdraw on or prior to the unit census date, your VET Student Loan application will be cancelled for those units.

A VET Student Loan debt will still be incurred by you for those units in which you withdraw after the unit census date has passed.


Payment Plans

If you have deferred payment of your fees via a Payment Plan, and you officially withdraw on or prior to the unit census date, your Payment Plan will be cancelled for the tuition fees for those unit/s. If you officially withdraw from the course prior to your first unit census date your payment plan will be cancelled for the service and amenity fee. Core skills support fee and Payment Plan establishment fee however still apply.

Materials fee refunds will be dependent upon the time elapsed and materials already purchased/supplied/utilised at the time of your withdrawal.

The Payment Plan will still be incurred by you for those units in which you withdraw after the unit census date has passed.

Materials Fees

Course teaching materials fees and retained course items fees may be refunded at the discretion of the relevant teaching faculty at any time during the enrolled calendar year, until 1 December, upon official withdrawal via submission of a Course Exit or Unit Withdrawal form.

The refund depends upon the time elapsed and materials already purchased, supplied or utilised at the time of withdrawal.

Require assistance? Contact 1300 269 445 discuss your case

Degree Courses

Fee Refunds

If you officially withdraw on or prior to the unit census date you will receive a full refund of tuition fees for those unit/s. If you officially withdraw from the course prior to the first unit census date you will also receive a service and amenity fee refund. The core skills support fee is non-refundable.

No refund applies for a unit once the census date has passed.

FEE-HELP

If you have deferred payment of your fees through FEE-HELP, and you officially withdraw on or prior to the unit census date, your FEE-HELP application will be cancelled for those units.

A FEE-HELP debt will still be incurred by you for those units in which you withdraw after the unit census date has passed.

Payment Plans

If you have deferred payment of your fees via a Payment Plan, and you officially withdraw on or prior to the unit census date, your Payment Plan will be cancelled for the tuition fees for those unit/s. If you officially withdraw from the course prior to the first unit census date your Payment Plan will be cancelled for the service and amenity fee. Core skills support fee and Payment Plan establishment fee however still apply.

The Payment Plan will still be incurred by you for those units in which you withdraw after the unit census date has passed.