Take our hospitality management degree and increase your chance of securing a senior position to manage large operations in the hospitality industry.
Our course has a strong focus on practical learning and, with our small class sizes, you can tailor your individual learning based on your needs and with one-on-one support from lecturers.
In our hospitality management course, you’ll develop skills in:
You'll also have the opportunity to practise your skills with a work-based hospitality management project.
If you have completed an accredited diploma or advanced diploma in tourism/events or hospitality, you may receive credit towards this degree.
Please note: this course caters to Australian and international standards, requires the handling and tasting of alcohol, and does not include Halal products. We use products containing alcohol and pork during assessment.
29 Jan 2020 at 12:00AM AEST
February and July
Full time: 3 years or part time equivalent
Delivery is face-to-face with classes scheduled on weekdays
You can exit after 2 years of full time study and be awarded an Associate Degree
For information regarding dates such as enrolment, orientation and study breaks please visit the Academic Calendars page.
Function manager, account manager, sales and marketing, human resource manager, small business operator, event manager
Graduates will have:
Applicants with Higher Education Study
Applicants who have completed part of a higher education course, either at non-university higher education providers or university, are welcome to apply. Applicants seeking to transfer to Box Hill Institute from another education provider or applicants changing to a different course at Box Hill Institute can apply for Advanced Standing. All applications for Advanced Standing are assessed on an individual basis and are granted for subjects where the content and learning outcomes have been demonstrated through your completion of subjects in your prior course.
Applicants with Vocational Education and Training (VET) Study
Applicants who have completed a VET course of study in hospitality management at a public TAFE or other VET provider, are welcome to apply. All Diploma of Hospitality Management training packages are accepted regardless of date completed. You will receive credit for up to eight degree subjects on the basis of your diploma studies.
Applicants with work and life experience
Applicants with work and life experience who have left secondary education more than two years ago (i.e. applicants who are not classified as recent secondary education applicants) and have not undertaken VET or higher education study since then are welcome to apply.
Experience could include a combination of factors sufficient to demonstrate readiness for higher education. This includes mature-age entry, professional experience, community involvement or work experience. Applicants may have undertaken non-formal programs that have helped them prepare for tertiary education or are relevant to hospitality management.
Applicants with recent Secondary Education
Applicants with recent secondary education are those whose admission is based primarily on completion of Year 12 undertaken at school, TAFE or other VET or higher education provider (this includes Australian or overseas equivalent) that was completed (or will be) in the current year or within the previous two years.
Applicants must have successfully completed VCE (or equivalent) with a study score of at least 20 in units 3 and 4 English (any). The following VCE subjects would benefit students undertaking the degree: accounting, economics, legal studies and mathematics.
*All relevant criteria will be considered, e.g. school results, work experience and other study whether VET or prior higher education.
Successful completion will enable you to undertake postgraduate studies at other universities
This course is accredited by the Tertiary Education Quality and Standards Agency (TEQSA) and the qualification is aligned with the Australian Qualification Framework (AQF) level 7 and Box Hill Institute Graduate Attributes.
|Core Skills Support Fee||$80|
|Retain Course Items||$0|
|Total Course Estimate||$48,523|
|Payable Estimate (at commencement)||$15,600|
Completion of 23 subjects (144 points)
Yield and revenue management deals with the application of information systems to maximize yield - applying pricing strategies allocating the right capacity to the right customer at the right place at the right time. Students critically examine the latest yield and revenue management theories to apply them in a practical context within a hotel or resort organisation. This subject enables students to identify and apply forecasting principles and pricing strategies to maximize revenue during seasonal down-turn and seasonal up -turn periods. Students build a set of tools and capabilities to analyse and critique the contribution and role of revenue management to a hotel's or resort marketing strategy. Students critically examine and evaluate the functioning role of various automated integrated revenue management systems. Students develop skills of creating and managing a high performance culture that is imbued with effective strategies to up-sell and cross-sell the products and services of a hotel or a resort organisation. Contact hours are 1 hour lecture plus 2 hour tutorials for 13 weeks.
Prerequisites: Accounting for Decision Making CHM101, Accommodation Management HM206
Assessment: Assessment 1: Individual Report 20% Assessment 2: Group Assignment 40% Assessment 3: Examination 40%
This subject enables students to develop a detailed knowledge and understanding of planning and management of special events for the hospitality industry such as product launches, industry expos, conferences, and sponsorship opportunities. Students gain an understanding of the role the hospitality industry plays in the facilitation of special events, providing venues, food and beverage, and other associated support including travel, accommodation, entertainment and registration. This subject enhances students' understanding of marketing and the decision-making processes involved in the formation of a successful marketing strategy, and how events can contribute to brand awareness and motivation of internal and external clients. Students develop and apply the skills of planning, implementing and critically evaluating an event. Contact hours are 1 hour lecture plus 2 hour tutorials for 13 weeks.
Prerequisites: CHM104 Marketing Concepts CHM101 Accounting for Decision Making
Assessment: Assessment 1: Presentation : 20% Assessment 2: Written Assignment: 30% Assessment 3: Major Written Assignment: 50%
This subject is designed to provide detailed knowledge and understanding as a foundation for initiating and managing new venture projects. Students will gain an understanding of the processes involved in the research and development of a product/service and in the steps involved in bringing it to market commercialisation. Traditional project scheduling methods are presented including PERT and other techniques that lead to the effective control of, and resource allocation to, competing activities. Project leadership, project risk and financial management will also be explored. As part of the major project students will develop a Project Management plan for an organisation or business within the hospitality industry. The completed plan will be presented to the nominated industry partner. This subject provides a framework for students to undertake their capstone subject Work Based Hospitality Management in the final semester of the course. Contact hours are 1 hour lecture plus 2 hour tutorials for 13 weeks.
Assessment: Assessment 1: Group Assignment 60% Assessment 2: Examination 40%
Quality can be seen as a competitive advantage in the professional service organisation within the hospitality industry. The theories of early Total Quality Management (TQM) theorists such as Deming, Juran, Crosby, and their contemporary counterparts Feigenbaum, Ishikawa and Taguchi are thoroughly analysed and critiqued. Students evaluate in-depth the importance of operations management and its contribution to quality and performance excellence. The development of high performance workforce and effective integrated teams play a major role in quality. Students critically analyse the importance of continuous improvement, quality circles, creativity, innovation and teamwork in the hotel organisation. Issues of quality customer service and care; and team leadership are researched and evaluated in the context of best practice initiatives. Contact hours are 1 hour lecture plus 2 hour tutorials for 13 weeks.
Prerequisites: Introduction to Management CHM106
Assessment: Assessment 1: Research 20% Assessment 2: Written Assignment 40% Assessment 3: Examination 40%
|Semester one / Full year intake - 2019|
Number of students
% of all students
(A) Higher education study (includes a bridging or enabling course)
(B) Vocational education and training (VET) study
(C) Work and life experience (admitted on the basis of previous achievement not in the other three categories)
(D) Recent secondary education:
Admitted solely on the basis of ATAR (regardless of whether this includes the consideration of adjustment factors such as equity or subject bonus points)
Admitted where both ATAR and additional criteria were considered (e.g. portfolio, audition, extra test, early offer conditional on minimum ATAR)
Admitted on the basis of other criteria only and ATAR was not a factor (e.g. special consideration, audition alone, schools recommendation scheme with no minimum ATAR requirement)
We expect to enrol between 20 and 25 students.
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