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31 March 2020 Coronavirus Update


There have been no reported coronavirus (COVID-19) cases at Box Hill Institute campuses as at 11:30am, Tuesday 31 March 2020.  

The Department of Education and Training has clarified TAFEs as an essential service, which is why we are keeping our doors open. During the term break, we continue to develop our digital or remote course delivery models to ensure continuity of study and maintain the quality of course content. Thank you for your patience and your adoption of these alternative delivery methods.  

While we remain open during the term break, we must continue to take the health advice around hand washing and social distancing seriously. Box Hill Institute cannot overstate the importance of social distancing in the prevention of contracting coronavirus. This means ensuring there is a 1.5m distance between you and other people at all times.  

There is hand sanitiser placed around campus and we are undertaking enhanced cleaning and sanitising of all buildings to further protect students, employees, and stakeholders in high-traffic areas. This includes a focus on touch points such as handles, elevator buttons, light switches, railings, and table tops.  

The coronavirus response is evolving all the time and we’re monitoring the official advice we’ve been given. Changes will continue for some time and we will update you regularly on what’s happening. Student Administration & Enrolment Hub Please note that the Student Administration counter at our Elgar campus has reduced hours and will now be open Monday to Friday, 9am to 5pm. The Enrolment Hub is closed however students can apply and enrol on courses online. Please call the Customer Experience number on 1300 BOX HILL.

Library Hours  

The Elgar and Lilydale Lakeside libraries remain open from 8.30am to 4.30pm, Monday to Friday. The Nelson library is closed and students are asked to visit the Elgar Library for in-person services.  

The City Library is closed but the Study Room will remain open. This arrangement will be reviewed at the end of the term break.   

The student library in Building LA in Lilydale will be open Monday to Friday, 8.30am to 4.30pm.

Cafe Closure  

The Elgar and Nelson cafés are closed from as per usual term break arrangements. Vending machines will be available with a greater offering for staff and students who are on campus. The Point of View café at the Lilydale Lakeside campus remains open between 8am and 3.30pm.  

Student Life  

If you require support during this time, please contact Student Life on (03) 9286 9891 or email studentlife@boxhill.edu.au.  

For International Students, if you are concerned about your safety and wellbeing, please contact the International Student Wellbeing Officer, Nikki Singh on (03) 9286 9445 or via email at nikita.singh@boxhill.edu.au. If you are concerned about your academic progress and would like assistance with your assessments, please contact the International Academic Advisor, Faz Maghami on (03) 9286 9734 or via email at f.maghami@boxhill.edu.au.  

Other Information

The Department of Education and Training is sharing its general information on its website: www.education.vic.gov.au/about/department/Pages/coronavirus.aspx.

Visit the Box Hill Institute website for some frequently asked questions about the coronavirus.

Follow the Australian Government’s Department of Health on Facebook and Twitter.